Last updated October 5, 2026
AcademIQ is a school management platform operated by Academiqs LLC, doing business as AcademIQ, 122 Sims Ave, Lakewood, NJ 08701. Schools use it to keep their own records — attendance, grades, conduct, points, report cards — and to reach parents through a parent portal and, where a school switches it on, text messages. This policy says what information passes through AcademIQ, how it is used, who can see it, and how to reach us.
To run the school’s own system: to show a teacher their class, the office its records, and a parent the information about their own child that the school has chosen to share. Nothing is used for advertising. AcademIQ does not build profiles of students or families for any purpose other than the school’s work.
The school’s staff, according to the permissions the school sets. Parents see only their own children, and only what their school makes visible. AcademIQ’s own staff can access a school’s data to support it and to keep the service running, and every such entry is recorded in the school’s activity log.
Information is processed by these providers, each under its own privacy terms, and only as far as the service needs: Supabase (database, file storage and sign-in), Vercel (hosting), Resend (email delivery), Twilio (text-message delivery), Stripe (a school’s billing, never a family’s), and Anthropic (reading the marks on scanned paper sheets a school uploads). We do not sell information to anyone.
A school can text its parents — attendance, grades and tests, conduct notices, calendar changes, at-risk status and school messages — and its staff (attendance confirmations and staff notices). Each school texts from its own number, in its own name; AcademIQ sends on the school’s behalf through Twilio. Texts go only to a mobile number whose owner opted in, in one of these ways: the consent checkbox in the parent portal (where the school uses it); the school’s public sign-up page, which texts a code to the number; an email invitation whose link opens a page with the wording and an unticked box; texting JOIN to the school’s number from a number the school has on file; a signed paper consent form recorded by the office; or, for staff, the checkbox on their own profile. The school never sends a first text to ask, and nobody is asked to “reply YES”.
A school’s consent records — the number, the method, the time, the exact wording agreed to, and the IP address it was agreed from — are kept as required by carrier rules, together with the record of any STOP.
When a school stops texting, no further texts are sent and nobody is texted about the change. Its consent and opt-out records are kept for four years after texting ends — even if the school has left AcademIQ — and are then deleted.
Mobile numbers and SMS consent are never sold or shared with third parties for marketing. They are used solely to deliver the texts you asked for, through our messaging provider, Twilio.
To stop, reply STOP to any text (you get one confirmation and nothing more, and it stops every school on AcademIQ at once), untick the box in the parent portal or on your staff profile, or ask your school’s office. Reply HELP for help. Up to 10 messages a month; message frequency varies; message and data rates may apply. Consent is not a condition of enrollment, of any purchase, or of any service. The program in full: Text alerts; the terms: Terms of use.
School records are kept for as long as the school subscribes, and the school can take a complete copy of its data at any time and when it leaves. After a subscription ends the school’s data is deleted following a grace period the school is told about. Deleted students, assignments and incidents are held in the school’s recycle bin for 30 days and then removed. Text and email delivery records, and SMS consent records, are kept for the school’s own log and as carrier rules require.
Data is stored encrypted at rest and moves only over encrypted connections. Each school’s data is separated from every other school’s. Passwords are never stored in readable form. Access by AcademIQ staff is limited and recorded.
AcademIQ is used by schools about their students, most of whom are minors. Students do not have accounts and are not asked for information. Parents reach their child’s records through the parent portal with a code their school issues.
To see, correct or delete information about you or your child, contact your school — it owns the records. For anything about AcademIQ itself, email support@academiqs.app or write to Academiqs LLC, doing business as AcademIQ, 122 Sims Ave, Lakewood, NJ 08701. If this policy changes in a way that matters, the new version is posted here with a new date.